Tuesday, July 7, 2009

FAQs

1. When does the silent auction run?
This silent auction will begin Wednesday, July 8, 2009, and will run through 6:00 p.m. CST on Tuesday, July 14, 2009.
Bidding ends on July 14, 2009, at 6:00 p.m. CST.

2. Why is my e-mail address going to be visible to others?
We’ll need a way to contact you to let you know that you’ve won the auction.

If you are uncomfortable with having your address shown, we suggest setting up a yahoo or hotmail account.

If you are still not comfortable—please contact Carrie at carrielfraser@yahoo.com to discuss a bidding alternative.

3. I see I'm the first bidder. The minimum starting bid is listed. Do I have to start at that price or can I go higher?
Feel free to bid as high as you'd like. The minimum starting bid is the lowest amount that we'll accept for the item. Should a first bid be lower than the minimum bid amount, that bid will not be accepted and eventually deleted from the comments section.

4. Why wasn’t I notified when I was outbid?
We are unable to notify bidders that they’ve been outbid. Just like a face-to-face silent auction, bidders need to take responsibility to check on their bids to make sure that they are still the high bidder.

5. How much do I need to pay for shipping?
Shipping costs are free within the continental US. However, if you'd like to make a donation for the shipping of your item, we would be happy to accept it. Please contact Carrie at carrielfraser@yahoo.com to discuss this donation.

6. Where do you ship to?
Since we’re offering free shipping, we can only accept winning bids that will ship within the continental United States. However, if someone from abroad finds this auction, we’d be happy to accept a donation to one of our individual fund raising pages listed in the right side bar of the blog.

7. Are donations tax deductible?
Yes. Once you pay (either online or by check) and leave an email address, the Breast Cancer 3-Day will email you a receipt.

8. I’ve looked through your items, and I didn’t find anything of interest. However, I love your cause. Can I still donate?
Absolutely! We’d be happy to accept a donation! Donations to the Breast Cancer 3-Day must be made via check or credit card.

If you’d like to donate to our team, you’ll need to pick a team member and make a contribution to their account. You can click on the link to the team member (found on the right hand navigation) and make your donation there.

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